FAQs
Where do the proceeds go to? Who is this a fundraiser for?
All proceeds support Guardsmen summer camp programs and K-12 scholarship programs across all of the Bay Area counties. Learn more about The Guardsmen.
When will the Tree Lot open? When will it close?
- Our online store for scheduling delivery is open until November 30.
- 2024 Key Dates and Hours:
- Saturday November, 30: We are open for in-person shopping and delivery (9 AM to 9 PM)
- December 6: Closing Early at 6 PM
- December 14: Closing Early at 6 PM
- December 19: Last Day for Deliveries
- December 20: Closed All Day
- December 21: Last day of the Tree Lot; Closing Early at 6 PM
Are dogs allowed at the Tree Lot?
Yes, leashed dogs are allowed on the lot as long as they are well-behaved and you clean up any messes.
What products can be ordered online?
- Christmas trees
- Christmas Tree stands
- Christmas Wreaths
- Cedar Garland (per linear foot)
- Christmas Tree Removal Bag & Skirt
- Christmas Tree Preservative
Are you offering food or beverages this year?
We have a selection of drinks for our guests. We will also be offering food options via our Iconic San Francisco based restaurant partners, including Balboa Cafe.
Do you accept cash or check at The Guardsmen Christmas Tree Lot?
We no longer accept cash or check.
A 3% surcharge will be added on all Credit Card Transactions.
We encourage the use of Credit cards. This keeps our processing fees down and helps send more kids to camp and school!
Do you have a delivery service?
Yes, you can schedule your delivery in person at the tree lot. We offer white glove delivery starting at $125 per order (Tree set up in your home).
An additional $50 fee applies for trees larger than 10' or each additional tree delivered in an order.
What times do you deliver?
Delivery will run two shifts each day - AM and PM
- AM deliveries are from 10:00 am to 2:00 pm
- PM deliveries are from 3:00 pm to 7:00 pm
Starting November 30th, once your delivery schedule is in our system, you will receive a text confirming the delivery. You will receive another text reminding you of your delivery the day prior and day of your delivery. You will receive a text when your truck is about 20 minutes away. Unfortunately, we cannot guarantee a more exact delivery window.
In placing an order you are required to give us your phone number and receive texts. Additionally, you consent to receive texts from us related to your delivery.
What does the delivery charge include?
All deliveries include a white glove setup for your tree. Tree stands are sold separately and are not included in delivery fees.
Do you deliver outside of San Francisco?
Our volunteer capacity is limited for non-SF Bay Area delivery. Please get in touch with us via chat or email (treelotdelivery@guardsmen.org) to order.
Deliveries outside San Francisco, within the Bay Area have a $50 charge. Check back in soon, we will provide the dates for these.
Do you offer decoration services?
Unfortunately, we are unable to offer decorating services. However, our tree lot sells a wide variety of ornaments, two sizes of Christmas wreaths, cedar garland by the foot, and log decorations.
Can I place an order for delivery over the phone?
Unfortunately, as an all-volunteer organization, we are not staffed to process orders via phone. However, you can schedule and place your order on this website until online ordering closes on November 30.
Are your trees sprayed with a non-toxic flame retardant?
Yes, all trees are sprayed with a non-toxic flame retardant and marked with a fire marshal tag.
Can you offer a Certificate of Insurance for corporate deliveries?
Yes, email treelotdelivery@guardsmen.org for instructions.
I need to reschedule a delivery. What should I do?
Please contact treelotdelivery@guardsmen.org Same-day updates may be accommodated on a reasonable-effort basis.
Is my purchase tax deductible?
Although the Guardsmen are a 501(c)(3) charity, we cannot issue a tax receipt for goods sold. You are welcome to make a tax-deductible donation through our website, in which case that will generate a tax receipt.