FAQs

Where do the proceeds go to? Who is this a fundraiser for?

All proceeds support Guardsmen summer camp programs and K-12 scholarship programs across all of the Bay Area counties. Learn more about The Guardsmen.

 

When will the Tree Lot open? When will it close?

  • Our online store for scheduling delivery is open until November 26.
  • We open for in-person shopping, curbside pickup, and delivery on Saturday, November 26, from 9 am to 9 pm
  • Last day for delivery is December 13
  • Closed December 14 for a private event
  • Closing early, at 6 pm on December 15
  • Last day of the Tree Lot is December 16

Are dogs allowed at the Tree Lot?

Yes, leashed dogs are allowed on the lot as long as they are well-behaved and you clean up any messes. 

What products can be ordered online?

I'd like to visit in person. Do you offer reservations or walk-ups? 

We are not doing reservations this year. Please come by anytime we're open.

Are you offering food or beverages this year?

We have a selection of drinks for our guests. 

Do you accept cash or check at The Guardsmen Christmas Tree Lot?

We no longer accept cash or check. 

Do you have a delivery service?

Yes, you can schedule your delivery in person at the tree lot. We offer white glove delivery starting at $125 (Tree set up in your home). Additional charges apply for larger trees or additional trees delivered in an order.

What times do you deliver?

Delivery will run two shifts each day - AM and PM

  • AM deliveries are from 9:30 am to 2:00 pm
  • PM deliveries are from 3:00 pm to 7:00 pm

Once scheduled, you will receive a text when your truck is about 20 minutes away. Unfortunately, we cannot guarantee a more exact delivery window. 

What does the delivery charge include?

All deliveries include a white glove setup for your tree. Tree stands are sold separately and are not included in delivery fees.

Do you deliver outside of San Francisco?

Our volunteer capacity is limited for non-SF Bay Area delivery. Please get in touch with us via chat or email (treelotdelivery@guardsmen.org) to order.

Non-SF Bay Area deliveries have a $50 charge and follow this delivery schedule: 12/3 for North Bay, 12/4 for East Bay, 12/4 for South Bay.

Do you offer decoration services?

Unfortunately, we are unable to offer decorating services. However, our tree lot sells a wide variety of ornaments, two sizes of Christmas wreathscedar garland by the foot, and log decorations.

Can I place an order for delivery over the phone?

Unfortunately, as an all-volunteer organization, we are not staffed to process orders via phone. However, you can schedule and place your order on this website until we open on November 26.

Are your trees sprayed with a non-toxic flame retardant?

Yes, all trees are sprayed with a non-toxic flame retardant and marked with a fire marshal tag.

Can you offer a Certificate of Insurance for corporate deliveries?

Yes, email treelotdelivery@guardsmen.org for instructions. 

I need to reschedule a delivery. What should I do?

Please contact treelotdelivery@guardsmen.org Same-day updates may be accommodated on a reasonable-effort basis.